Our contact details
Name: T Urban Ltd
Address: 29 Elkstone Road, London, W10 5NT
Phone Number: 07763723509
E-mail: [email protected]
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (name, email and phone number)
- Address for clients making a booking for purposes of the agreement and invoice
- Date of Birth in case age verification is required
How we get the personal information
Most of the personal information we process is provided to us directly by you when you
- Register online
- Pay an invoice with the payment gateway hosted on this site
- Make an enquiry
- Book a service
- Voluntarily contact us through the website, email and social media channels used in conjunction and on our website.
How will we use your data?
We collect data for the following reasons:
- To process an enquiry in to products or services
- To process an invoice
- To contact you with offers, products and service we think you might like.
When processing an order we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
How we store your personal information
Your information is securely stored on secured services providing by Google and CRM software services.
We keep your personal information until you instruct us to remove it. We will then dispose your information by removing it from our database and all software services we use.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected], 07763 723509 or 29 Elkstone Road, London, W10 5NT if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected], 07763 723509 or 29 Elkstone Road, London, W10 5NT .
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk